Privacy Policy
This policy explains how ZENKEX handles information submitted through this website.
Effective date: August 5, 2026
Information We Collect
When you submit an inquiry, we may collect your name, company name, business email, WhatsApp number, country or target market, product interest, estimated order quantity, customization requirements and other information you choose to provide.
How We Use Information
- Respond to product, quotation, sample and OEM/ODM inquiries.
- Coordinate sourcing, quality control, packaging and order support.
- Understand website traffic, page performance and inquiry sources.
- Protect the website and prevent spam or misuse.
Service Providers and Analytics
Inquiry submissions are processed through Web3Forms. The site may also use Vercel Web Analytics and Speed Insights to understand aggregate visits and website performance. We do not intentionally send inquiry contents, email addresses, phone numbers or other form details to analytics services.
Data Sharing and Retention
We do not sell personal information. Information may be shared with trusted service providers or manufacturing partners only when needed to respond to your request, coordinate a project or comply with applicable legal obligations. We retain inquiry information only for as long as reasonably needed for business communication and recordkeeping.
Your Choices
You may ask us to review, correct or delete information you submitted, subject to applicable legal and business record requirements.
Contact
For privacy questions, contact sale@zenkex.com.